Privacy Policy

T5 Property Solutions LLC ("we", "us", "our") operates https://callt5.com and provides handyman, remodeling, general contracting, and property maintenance services in Dallas Fort Worth, TX. This policy explains what information we collect on this website, how we use it, and the choices you have.

By using this site you agree to this policy.

Information We Collect

Information you give us:

• Name, phone number, email address, and service address when you request an estimate, book a job, or contact us
• Details about the work you need, photos you send, and any notes you add to a form
• Messages you send us by form, email, text, or phone

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages you visit, time on page, referring website, and search terms that brought you here
• Cookies and similar technologies described below

We do not collect payment card numbers on this website. Payments are handled by our booking and invoicing providers under their own privacy policies.

How We Use Your Information

• Respond to your estimate request and schedule work
• Contact you by phone, text, or email about your project
• Send quotes, invoices, appointment reminders, and follow ups
• Improve our website, services, and customer support
• Measure how our ads and marketing perform
• Prevent fraud, abuse, and spam, and meet legal obligations

We do not sell your personal information.

Cookies and Tracking

Cookies are small files stored by your browser. We use them to keep the site working properly, remember your preferences, understand how visitors use the site, and measure advertising.

You can block or delete cookies in your browser settings. Some parts of the site may not work as expected if you do.

Google Advertising and Analytics

We use Google services on this site, which may include Google Analytics, Google Ads conversion tracking, and Google remarketing.

• Third party vendors, including Google, use cookies to serve ads based on your past visits to this website.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and other sites on the internet.
• We and third party vendors, including Google, use first party cookies such as the Google Analytics cookie and third party cookies such as the DoubleClick cookie together to report how ad impressions, other uses of ad services, and interactions with those ad impressions relate to visits to this site.
• We may use remarketing to show our ads to people who have already visited this site.
• We do not merge personally identifiable information with non personally identifiable information collected through Google advertising features unless we have your consent.

You can opt out of personalized advertising at Google Ads Settings, opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, or opt out of many other vendors at optout.networkadvertising.org and optout.aboutads.info.

More on how Google handles data is available at policies.google.com/technologies/partner-sites.

Calls, Texts, and Email

When you give us your phone number through a form or by calling us, you agree that we may contact you about your request by phone, text, or email. Message and data rates may apply. Reply STOP to any text to stop receiving texts from us. Opting out of marketing messages does not stop messages about a job already scheduled.

How We Share Information

We share information only as needed to run our business:

• Service providers such as scheduling, invoicing, hosting, email, analytics, and advertising platforms
• Technicians and subcontractors assigned to your job, limited to what they need to do the work
• Professional advisors, insurers, and authorities when required by law or to protect our rights
• A buyer or successor if our business is sold or reorganized

Data Retention

We keep customer and project records for as long as needed to serve you, honor warranties, and meet tax, insurance, and legal requirements. Website analytics data is kept according to the settings of the platforms we use.

Security

We use reasonable safeguards to protect the information we hold. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You can ask us to confirm what personal information we hold about you, correct it, delete it, or provide a copy. Texas residents have these rights under the Texas Data Privacy and Security Act, and residents of other states may have similar rights. To make a request, contact us using the details below. We may need to verify your identity before we act on a request.

You can also set your browser to send a Global Privacy Control signal, and we will treat it as an opt out of targeted advertising where required.

Children's Privacy

This site is meant for adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Links to Other Sites

Our site may link to other websites, including our booking provider and review platforms. We are not responsible for their content or privacy practices. Read their policies before sharing information with them.

Changes to This Policy

We may update this policy from time to time. The revised version takes effect when it is posted here, and the date at the top shows when it last changed.

Contact Us

Questions about this policy or your information:

• T5 Property Solutions LLC
• Dallas Fort Worth, TX
• Phone: (214) 228-6491
• Email: Services@CallT5.com